![]() ![]() If you want more freedom to build interactive walkthroughs, consider Userpilot. Essentially, this means you’d either have to rely on templates to build, losing out on getting that perfectly polished brand look or your engineers would have to code the changes themselves. You can’t customize the look of experiences (no custom CSS) in the Essential plan.You can’t change the width of your modals/tooltips nor can you change the position of the modal.You can’t control your box-shadow or the intensity of a backdrop.Next, you’ll face very limited customization in their builder. That’s over $10,500 needed upfront to have access to more custom events and segments, something that is unlimited in every Userpilot plan! ( For more info on Appcues vs Userpilot, we’ve created a quick comparison page here). If you want more-which will inevitably happen as your business naturally grows-you’ll need to jump to the growth plan, which is $879/month paid annually. Appcues’ most basic plan gives you five user segments (the following are pre-defined: Evaluators, Beginners, Regulars, Champions) and 10 click-to-track events, which isn’t a lot for gathering user analytics. Here are some of the downfalls to look out for when considering Appcues.įirst, it’s easily one of the most expensive user onboarding tools. NPS: You can create customized, code-free surveys and NPS, then use the results to provide a better product in-app experience.Two-way integrations: Appcues also has premium two-way integrations with Hubspot, Zapier, and Salesforce so you can send information to be sent back and forth between two pieces of software.For one thing, their builder is a Google Chrome Extension so everything is easy to build right then and there. Easy of Use: Overall, Appcues gives a pretty straightforward experience with an easy-to-use interface anyone on the team can handle when designing and editing flows.There are a few main benefits for considering Appcues over Userlane, mostly: What are the benefits of Appcues vs Userlane? It includes a Product Adoption Academy, an Appcues blog as well as a ReallyGoodUX blog, and a “Made with Appcues” case study section for inspiration on how to build a product adoption engine. Resource CenterĪppcues features a rather large resource center. Appcues gives you the ability to track metrics and create custom reporting and analyses. Insights and analytics help measure software adoption, track results and uncover opportunities for growth. You can also create checklists, modals, tooltips, and slideouts however, many of these additional tools are not part of the lower pricing plans. New User OnboardingĪppcues allows you to create personalized user onboarding walkthroughs. But first, let’s dig into more of their main features. What are the key features of Appcues?Īdvanced users who want to build more sophisticated flows may find themselves being held back, as well as losing some of that freedom and flexibility of a code-free tool. While it’s simple to use and pre-loads a ton of information for you, it is lacking some critical features (that you can find in Userpilot). Being one of the oldest on the market, we can thank Appcues for introducing the SaaS world to some of the features we use today when building in-app experiences (one of our favorites being checklists, for example). Userpilot is a robust, code-free, and easy-to-use SaaS DAP tool that offers many of the same features as Appcues but for a much lighter price tag.Īt the heart of it, Appcues is a user onboarding and digital adoption platform.Userlane caters to enterprises and does not offer a free trial.Userlane is also a DAP tool, unique due to its employee onboarding functionality. ![]() Appcues is one of the more expensive tools, clocking in at $879/mo paid annually (its cheaper plan only includes five user segments).It’s easy to use and doesn’t require coding skills. Appcues is a popular DAP, great or building onboarding checklists.In this post, we’ll break down the pros, cons, features, and pricing of using Appcues vs Userlane plus, we’re throwing in an alternative onboarding and engagement tool that could be perfect for you! Let’s dive in. And judging by the title of this post, you may already know that-and we’re willing to bet you’re wanting to know a bit more about Appcues vs Userlane. Are you on the hunt for the perfect digital adoption platform (DAP)? While it’s a relatively new term to enter the SaaS lexicon, there are already a number of choices on the market. ![]()
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